Engagement guide

How a fintech audit engagement unfolds

From the first scoping call to the closing briefing, every audit follows a rhythm designed for payment, lending, and digital finance teams who still have a business to run.

Team collaborating at a long table with notebooks
  1. 1. Scoping conversation

    We ask which product lines matter, who will read the findings, and what decision hangs on the review. You leave with a draft scope outline and a sense of timeline realism — including when evidence gaps would stretch fieldwork.

  2. 2. Engagement letter

    Fees, confidentiality, sample periods, deliverable format, and access commitments are written down. Work does not begin until both sides sign and the deposit (for fixed-fee audits) clears.

  3. 3. Evidence intake

    You provide policy packs, org charts, reconciliation samples, incident logs, and nominated process owners. We inventory what arrived and flag missing items before walkthroughs are booked.

  4. 4. Fieldwork

    Walkthroughs, interviews, and sample testing proceed against the agreed plan. On-site days focus on observing settlement, exception queues, and customer remediation — not marathon slide presentations.

  5. 5. Factual review

    Draft findings go to your nominated contacts for factual correction. We debate severity where evidence supports it; we adjust when you supply context we lacked.

  6. 6. Final memo & briefing

    You receive the final findings pack and, when scoped, a management or committee briefing. Remediation owners and sequencing are explicit so the work does not end as a PDF in a shared drive.

What we need from you

  • A single internal coordinator who can unlock calendars and document rooms
  • Honest disclosure of known control issues already on your radar
  • Access to operations staff during settlement-relevant hours when walkthroughs are in scope
  • Timely factual comments on drafts so the calendar does not slip

What we commit to

  • Clear severity language tied to evidence, not theatrics
  • Respect for production floors and customer-facing queues
  • Mandarin and English delivery options when agreed in the letter
  • No surprise expansion of scope without a written change note

Choose an audit, then book the scoping call

Browse the practice offerings, or come straight to contact with your product line and timing.